ChatGPT User Locked Out for Two Weeks as Support Repeats Scripted Replies

A paying ChatGPT user was locked out for two weeks after failing the web version's mandatory passkey requirement, and OpenAI support repeatedly sent identical troubleshooting scripts despite screenshot evidence. The incident has drawn criticism over the company's rigid, seemingly AI-driven customer service.

2026-08-17 ~ 2026-08-17 · 2 related posts