Locked out for two weeks, OpenAI support stuck in an endless loop
Ok_Tie_lets_Go · reddit · 2026-08-17
A paying user has been locked out of the web version for two weeks due to a mandatory passkey issue. Despite repeatedly proving that the suggested "Try another method" option does not exist on their screen, the support agent 'Christian' continues to copy-paste the exact same irrelevant instructions, creating a circular deadlock while the subscription remains active.
Related event: ChatGPT User Locked Out for Two Weeks as Support Repeats Scripted Replies(2 posts)→
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