User locked out for 2 weeks, accuses ChatGPT support of being an endless loop
Ok_Tie_lets_Go · reddit · 2026-08-17
A paying subscriber has been locked out of the ChatGPT web version for two weeks due to a mandatory passkey issue. Despite repeated evidence that the suggested workaround option does not exist, support agent 'Christian' has sent identical automated responses 14 times. The user expresses frustration at the lack of human oversight and inability to access the paid service on desktop.
Related event: ChatGPT User Locked Out for Two Weeks as Support Repeats Scripted Replies(2 posts)→
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