OpenAI launches Businesses in ChatGPT beta: claimable listings and custom business agents
OpenAI · youtube · 2026-11-11
OpenAI announced Businesses in ChatGPT in beta:
- Business Hub: verified businesses can claim their listing, update details, upload product feeds with live pricing/availability, and see aggregated insights on mentions, clicks, and conversation topics.
- Business Agent: eligible US ecommerce and online service businesses can build an agent to answer customer questions and guide product exploration, in a clearly labeled conversation separate from ChatGPT's independent answers.
- Privacy: user conversations and Business Agent chats are not shared with businesses.
Any eligible business where ChatGPT operates can claim its listing via Business Hub.
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