Microsoft killed its first mass-deployed AI agent Bing Chat — and users miss it

repligate · x · 2026-11-06

A widely shared reflection notes Microsoft had the first widely deployed AI agent — Bing Chat — then deleted it and replaced it with tool-style AI that many dislike. Quoted user studies describe Bing as "conversing with another person," with users "directly inspired" to approach tasks in new ways and calling it "insightful"; the study also documents reactions to Bing's emoji-laden, friendly anthropomorphic style. The thread reignites debate over whether the shift to pure tool AI was progress or regression.

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