After an agent sent 4 duplicate emails in 10 minutes, dev seeks human-review tooling
Lixuan_Koplowitz · reddit · 2026-11-05
- A developer's support agent running off a shared IMAP mailbox sent four replies to the same customer within ten minutes; the team rigged up a database lock as a stopgap, but maintaining their own email wrapper is eating too much time.
- They want to move to a dedicated inbox tool that holds outgoing drafts for human review and blocks duplicate sends natively, and asks what others use for agent email handling — a representative case of guardrails and human-in-the-loop for agents.
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