ChatGPT cut demand for both analytical and intuitive translation tasks, unlike GNMT

Hakan_Ozalp · x · 2026-11-04

MishaTeplitskiy shares a Management Science paper (Oct 2026), "AI-Driven Human Task Substitution: Evidence from Google Translate and ChatGPT" by Yilmaz, Naumovska & Aggarwal.

Using two sequential natural experiments in the translation industry and difference-in-differences on transaction-level data (2016–2017 and 2022–2023):

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