HBR: The "Human-in-the-Loop" fallacy — why human review roles keep shrinking
luisdans · x · 2026-11-03
In HBR, Sangeet Paul Choudary argues that assigning employees to review AI outputs and handle exceptions creates a shrinking role for human workers: as AI takes on more tasks, the exception work left for humans steadily disappears. Companies shouldn't treat "a human in the loop" as a long-term guarantee, the piece warns, linking the issue to automation and organizational change.
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