Doctors wait up to a year to start: PE-backed staffing firm's Excel-bound credentialing process laid bare
alex_verem · x · 2026-11-02
A CFO of a PE-backed physician staffing company asked consultants to fix a process where newly signed doctors wait up to a year to start work. Each doctor needs a state licence plus privileges at every hospital—roughly six months of paperwork—tracked by five people via email and Excel, with three more building quarterly schedules by hand. Staff turnover loses progress, and each acquisition adds more doctors to credential. The author notes a similar pattern in aviation with expiring pilot certifications: a classic candidate for process automation.
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