Typing "live agent" in web chat widgets bypasses bots to reach human support
dotey · x · 2026-10-31
A practical tip from dotey: many companies' web chat widgets default to scripted bot menus that never resolve your issue. Typing "live agent" triggers a transfer to human support — the screenshot shows the flow: the bot asks for your name, then queues you for a human with position and estimated wait time.
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