Zendesk built 600 internal apps on ChatGPT Enterprise; sales agent used by 1,000 people daily
OpenAI · youtube · 2026-10-30
OpenAI published a Zendesk case study: ChatGPT Enterprise is available to every employee, and staff have built about 600 internal applications. A sales AI agent connects product usage and tickets to surface expansion opportunities and is used by roughly 1,000 people daily. A concrete example of enterprise-wide AI adoption at a major SaaS company.
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