Reddit post: unsupervised AI email automation is quietly costing businesses clients
Maric_Venei · reddit · 2026-10-28
A Reddit user describes how his team uses AI heavily for client emails but keeps a human in the loop for every send, because the model only sees the email thread — not what was discussed on calls or shared with the account manager elsewhere.
His warning: when automation asks a prospect for information that's already available or already given, you lose the client. He questions how much business fully automated email workflows are silently costing companies.
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