SaaStr founder: AI agents now pick and churn your SaaS vendors — win the agent
morganb · x · 2026-10-25
Jason Lemkin argues the new "Ask Your Developer" is "Ask Your Agent": software buyers are shifting from humans to AI agents. SaaStr runs 21+ agents in production with just 3 humans, and agents increasingly initiate and complete vendor decisions — picking, consolidating, and churning vendors.
Real examples from SaaStr:
- Their Connect Agent, asked live during a 20VC recording, picked Render for a second platform based on requirements (always-on web server, background worker, 10-minute long-running jobs, zero-downtime deploys, etc.)
- New rule: GTM AI products only get a trial if "10K", their AI VP of Revenue, approves.
morganb adds: agents don't pick tools based on your landing page — they pick whichever gets closest to the goal at lowest cost. Opendoor's home selling and financing tools return data agents can act on directly instead of a page to read. "APIs are the new landing page."
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