How to use counter-offers in AI sales to uncover buyer's real motivation

thedealdirector · x · 2026-10-24

In AI product negotiations, what buyers ask for reveals their priorities. If a buyer immediately demands 20% off plus lower committed token spend, counter without conceding to test which is real: uncompetitive perceived price per token, a project still at POC stage needing smaller scope, or insufficient internal budget. Using trade-offs as counter-offers uncovers true motivation and builds long-term trust.

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