Voice AI that sounds human but can't handle interruptions isn't production-ready
djgoel123 · reddit · 2026-10-23
A Reddit post argues that voice AI demos overfocus on naturalness while production readiness hinges on harder engineering: handling mid-sentence interruptions, background noise, unclear inputs, 5-second API latency, and requests to reach a human. For appointment booking, the author stresses confirming details before creating or changing reservations, plus fallbacks for tool failures and human handoff. A realistic voice is worthless if the workflow itself is unreliable.
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