Thorsten Ball mocks SaaS firms building internal agent platforms nobody uses

HankYeomans · x · 2026-10-23

Thorsten Ball (Sourcegraph) quipped: 'Raise your hand if you work in a 2010s SaaS company that has built their own agent platform that no one really wants to use.' Quoter ajkemps piled on: every self-styled tech company is building a worse version of something it could buy, often with several internal teams competing; after 3–6 months siloed work they launch and colleagues predictably refuse to adopt it. Coding agents are among the most competitive markets ever, and customers should capture those gains — is your internal platform really keeping pace?

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