After weeks with always-on agents, the killer use case isn't errands — it's surfacing a class action

talkaboutdesign · x · 2026-10-23

The author notes every lab now ships an always-on agent (Claude Duet, OpenAI Dots, Meta Muse) with the same demo: morning briefs, inbox triage, flight booking.

After living with Dots for weeks, he found the killer use case isn't errands — the agent surfaced a class action related to his home purchase that he'd never have seen. His takeaway: the winner won't be the smartest model, but the one that knows you best.

Related event: Hands-on Tests of Ambient AI Agents: Account Coverage Is Key(2 posts)→

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