What it's like to be an FDE at OpenAI: turning customer work into better products

colintjarvis · x · 2026-10-22

Colin Jarvis, a Forward Deployed Engineer at OpenAI, wrote about how the FDE team turns customer engagements into better products and models, so the next customer starts further ahead. "If the next customer can solve the same problem without us, our FDE team has done its job." The post outlines how the team works and codifies learnings from enterprise deployments.

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