Where should agent autonomy end? The gray zone beyond blocking dangerous APIs

Innowise_ · reddit · 2026-10-22

A discussion on the gray zone of agent permissions: an agent updating a calendar for a customer then also changing the CRM close date — both actions technically valid, but the second alters the sales forecast unrequested. Author's take: blocking dangerous API calls is easy; deciding which perfectly valid actions agents may initiate is harder. Their approach: track what an agent can trigger in other systems, not just which tools it calls, and require approval outside the model for hard-to-undo actions. Large gray area remains between reading data and making payments.

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