Engineer says Anthropic banned his Claude account without explanation or appeal

burhop · x · 2026-10-21

An engineer details on Substack ("Guilty as Charged. Charges Unknown.") that his personal Claude account was suspended for allegedly violating terms of service — but Anthropic wouldn't say what he did wrong and denied his appeal. He walked through every usage policy category and couldn't identify a violation, quipping that "due process is still in beta."

The post notes recent reports of users being banned for being verbally abusive toward the AI. The incident highlights the opacity of AI vendors' account-banning mechanisms.

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