Survey: Big firms burn 28% of software budgets on forced upgrades, costing $12.87M a year
rohanpaul_ai · x · 2026-10-21
A survey of large US and UK firms shows vendor-driven upgrades are eating IT budgets: 28% of software spend goes to upgrades companies wouldn't have chosen.
- 78% say their main supplier decides when and how software changes, with refusal risking loss of core-system support
- 95% have paid for an upgrade they expected to worsen results
- The latest vendor-driven change cost an average of $12.87M per year
- 34% cite vendor-driven costs as a major factor in AI/data projects being slowed, paused or cancelled; 56% as moderate
Related event: Forced upgrades consume 28% of enterprise software budgets(2 posts)→
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