OpenAI admits Pro plan allowance bug, hands user $1,000 in credits

xXDrDreadXx · reddit · 2026-10-20

A user shared an official OpenAI email admitting that after upgrading from Pro 200 to Pro 500, a bug kept their weekly Codex/Work allowance at the old plan's level. OpenAI fixed it on October 16 and added $1,000 worth of credits (25,000 credits, expiring January 20, 2027) on top of the regular allowance — a rare hefty make-good for a billing error.

Related event: OpenAI admits Pro plan rate-limit bug affecting ~40,000 accounts, offers compensation(6 posts)→

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