Voice agents aren't listening — they're reading: the case for audio-native decision-making

sidahuj · x · 2026-10-20

namanjn1998 argues the biggest gap in voice AI is that agents make decisions from transcripts, not from the audio itself. Quoting Mira Murati — while thinking, agents are "deaf and blind," unable to perceive anything else happening in the scene — he lays out how transcription discards tone, pauses and ambient signals, in a long-form piece inviting disagreement from voice agent builders.

Related event: Voice Agents Read Transcripts but Never Actually Listen(2 posts)→

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