Voice Agents Read Transcripts but Never Actually Listen

A widely shared article argues voice agents' biggest flaw is making decisions from transcripts rather than raw audio, leaving them deaf to prosody, pauses and emotion—citing Mira Murati on the gap in speech AI.

2026-10-19 ~ 2026-10-20 · 2 related posts

• Voice agents decide from transcripts, not audio — that's the real gap — aftahi_ai · 2026-10-19
• Voice agents aren't listening — they're reading: the case for audio-native decision-making — sidahuj · 2026-10-20