Cisco exec: give devs unlimited tokens first, ask ROI only after habits form
sanjaykalra · x · 2026-10-19
sanjaykalra recaps Cisco SVP Jeetu Patel's remarks at WebexOne 2026 on enterprise AI adoption: "people a couple layers below get afraid their jobs will be done, so we made it easy for our people," with culture as the CIO's first job. Cisco's order: developers got unlimited tokens first, every employee got a personal agent, and only after the habit formed did leadership ask teams to show value for token spend. Glean CEO Arvind Jain added he isn't seeing enough top-down transformation — employees build low-value agents on their own, sprawl follows, and CIOs get asked to show ROI on work nobody scoped.
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