Gemini Hallucinated for Three Days Straight About Google's Own Products and Pricing Tiers

OldFan4996 · reddit · 2026-10-18

A Reddit user describes a three-day ordeal asking Gemini to turn dictated packing lists into a Google Sheets table, repeatedly confirming which paid tier supports it. Gemini first said the paid tier could open and fill a spreadsheet, then claimed the free tier could make the table (hands-free needs Workspace), and finally declared it cannot generate a copy-pastable table at all.

The user's core confusion: Google's own AI persistently hallucinates about its own company's products and pricing capabilities, across multiple sessions with contradictory commitments. They filed a feedback ticket and refuse to pay for a service that hallucinates this badly. The post raises a broader question: who is accountable when an AI confidently lies about what it can do?

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