Zocdoc CEO: AI agents could cut doctor wait times from weeks to days
a16z Podcast · rss · 2026-10-17
On the a16z podcast, Zocdoc CEO Oliver Kharraz tells GP Julie Yoo that the real problem in healthcare access isn't finding doctors — it's connecting patients to accurate availability wherever they start their search. After nearly 20 years building online scheduling infrastructure, Zocdoc is now opening that technology to AI agents, insurers, and other platforms. The conversation covers the company's Gemini partnership, why patients shouldn't be locked into one healthcare platform, how surfacing last-minute slots cuts waits from weeks to days, and why Kharraz believes AI is becoming healthcare's new front door — with Zocdoc's future extending far beyond its own app.
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