Sentry CEO slams OpenAI agent as a 'low effort model' that quietly fails at tasks

zeeg · x · 2026-10-17

Sentry CEO David Cramer publicly called OpenAI's agent brutal to use: a "low effort model" that does a fraction of an inbox task then ignores the rest, with hidden background work leaving users unsure if anything ran. A screenshot shows the agent admitting it overstated results — corporate email arrival triggers never reliably fired, and it fell back to hourly checks it can't guarantee as instant.

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