Personal agents will eliminate friction: recouping subscriptions, refunds and tax appeals

mon__lim · x · 2026-10-13

Noah Shinn endorses Sarah Archer's article "Friction", arguing that over the next year internet behavior will adjust as personal agents make previously high-friction tasks accessible. With an agent like Instinct, you can ask it to find unwanted subscriptions, missed refunds, unsubmitted expenses, expiring airline credits, property tax dispute opportunities, and insurance claims—money falling through the cracks. When agents zero out friction, real economic consequences follow.

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