Enterprise AI adoption notes: why non-technical teams stall at the blank prompt box
brandon_galang · x · 2026-10-13
Notes from Brandon Galang's office hours on driving AI adoption outside engineering teams:
- The blank prompt barrier: ops, marketing, and finance teams test generic tasks in a blank ChatGPT box, get generic output, and conclude AI isn't useful.
- Workflow wrappers over mandates: successful rollouts target recurring manual tasks (e.g., weekly reporting) and deliver finished outputs into Slack, Linear, Notion, or email—tangible time savings spark organic curiosity.
- Natural language over SQL via MCP: in privacy-sensitive settings like healthcare, MCP servers connected to internal databases let managers query data conversationally.
- Also covers deterministic grounding techniques (code diffs vs. tickets) and enterprise verification patterns.
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