a16z Weekly Charts: Call Center Job Losses Go Global as AI Rewrites Offshoring
FinanceYF5 · x · 2026-10-12
The author reposts his own a16z weekly chart: AI-driven call center job losses have spread from high-income markets to lower-middle-income countries since 2025, undermining the labor-cost-arbitrage offshoring model. The linked a16z newsletter also covers a16z leading an investment in TypeSafe AI (makers of Jev), market reactions to the Brazilian election, and research on prediction market accuracy.
Related event: a16z: AI Is Cutting Call Center Jobs Worldwide(3 posts)→
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