Linear CEO Karri Saarinen: Building products yields both the product and the learning

devdigest · x · 2026-10-11

Linear CEO Karri Saarinen argues that making products produces two things: the product, and the learning. The effort you put into building and designing teaches you what the problem really is and what customers want — and in the AI era, he warns, there's a danger of losing that direct connection with the learning. Alexis Ohanian amplified the point: "The building IS the research. You don't learn what customers want from a doc, you learn it by shipping."

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