Can AI Make Government Forms Kinder Without Becoming the Bureaucracy?

yi111 · reddit · 2026-10-10

The author argues government forms are hard to use because they're written for institutions, not people. An AI assistant could explain confusing language, flag missing information, and help users understand required documents — a genuinely useful application. The risk: the same system could become a filter deciding who gets attention and who gets sent away. The core question: AI should make bureaucracy easier to navigate without becoming the bureaucracy itself.

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