Anthropic engineers personally jump into a dev's support issue, shocking users

adonis_singh · x · 2026-10-10

Developer mdpsec shared his surprise after Anthropic engineers personally stepped in to help with his support issue, thanking @cjavdev and @bcherny as "legends" and noting how unlike anything he expected. adonissingh quipped that this is what Anthropic dev support looks like right now — another example of the company's engineers directly engaging with users.

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