When Software Wasn't Built for Agents, Where Should the Structure Come From?

usehive · reddit · 2026-10-10

Responding to the objection that vendors won't hand agents clean structured access, the poster argues the real challenge is software designed only for humans: dashboards, forms, and workflows. Practitioners cited unwritten rules agents must follow — human sign-off before testimonials go live, escalation after exactly two contacts, refund policies under $50 — none of which live in any API contract. The open question: where should that structure come from, and what would you build first?

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