Hackathon build 'Veronica': a voice agent that handles 'you charged me 10x' calls

schwentker · x · 2026-10-09

At Cresta's Voice Mode On hackathon (#SFTechWeek), developers built 'Veronica', a voice support agent demonstrating how it takes over, layer by layer, when a caller says 'you charged me 10x'.

The 5-post thread breaks down the agent's architecture and payment-safety design.

Related event: Veronica: A Hackathon Voice Agent for Billing Complaints(5 posts)→

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