User loses 3 years of Gemini chats; Google support claims they were 'never saved'

gtboy1994 · reddit · 2026-10-08

A Reddit user says three years of Gemini conversations — accessible as recently as last week — vanished, with the app suddenly asking to "enable activity." Google One support insisted the feature was only turned on that day, chats only last 72 hours without it, and the history was "never saved at all," despite the user revisiting years-old chats weekly. Support refused recovery and ended the session. The user suspects a silent settings change and the thread has drawn wide sympathy and concern about cloud AI chat durability.

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