"Superhuman agents swap out bad software vendors in 15 minutes," says founder on SaaS churn
josh_bickett · x · 2026-10-08
joshbickett observes that low-quality software companies are losing customers faster than ever because superhuman agents can now migrate to a better service in about 15 minutes — implying that switching costs, long a moat for mediocre SaaS, are collapsing in the agent era.
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