Advertiser says X froze account review with $10K+ in ad credits and support went silent

yangyi · x · 2026-10-07

KOL yangyi describes his X enterprise ad account getting stuck: after one ad entered review, all new ads are auto-rejected, with over $10K in ad credits unusable. Business support, official manager channels, and emails to his former ad manager all went unanswered. He contrasts this with Chinese customer service and complains Claude also won't refund his $200 after account ban.

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