SAP Connect 2026 preview: the underrated story of getting talent and AI agents mix right
jonerp · x · 2026-10-07
Ahead of SAP Connect 2026, diginomica's Jon Reed lays out the burning questions and interviews SAP SuccessFactors CMO Lara Albert:
- What to watch: How far has SAP's "autonomous enterprise" framework progressed since Sapphire, and what are real customer adoption stories and obstacles for Joule and SAP AI?
- Competitive question: Does SAP's process/data-discipline approach to contextual, governed AI data beat pure-play AI vendors that promise fast agentic rollouts without the data heavy lifting?
- The underrated theme: Albert argues the talent vs automation mix is the key story — agent success hinges on how human talent and automation combine end to end.
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