Sundar Pichai spends Saturday doing customer support as Googlers praise exec engagement
prateeky2806 · x · 2026-10-05
Google CEO Sundar Pichai was spotted personally replying to user complaints on a Saturday, which Morning Brew turned into a "CEO customer support" bit. Reposting, a former Googler recalled that direct exec engagement is second to none at Google — Sergey Brone once personally tracked why an HTTP error code was wrong for a customer issue on a Sunday evening, instead of being on a yacht.
More from Companies & People
- Pundit argues OpenAI is ~6 months ahead of Anthropic internally, hiding its frontier — VraserX · 2026-10-05
- Anthropic makes a smart move in India, signing B2B contracts with sovereign entities — himanshustwts · 2026-10-05
- Perplexity opens first European office in Berlin, onboards 4 engineers on day one — antoine_chaffin · 2026-10-05
- An AI character hit 200k followers in one week — dead internet theory in action — alex_verem · 2026-10-05
- Bittensor Report: A Crypto AI Network That Replaces Companies with Global Contests — markjeffrey · 2026-10-05
- ELLIS Institute Tübingen hires PIs: 6-year terms, no teaching, generous research budgets — HildeKuehne · 2026-10-05