Asking an insurance support agent if they're AI gets them offended
pramodk73 · x · 2026-10-02
A user shared a chat with an insurance company support agent: after a while he asked "are you a human or an AI?" — and the agent got offended. His takeaway: AI has gotten good enough that you genuinely can't tell anymore.
A small but telling anecdote about how the human/AI boundary in customer service is blurring, and how that question is becoming socially awkward.
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