Hotel Forgets to Delete Prompt, Exposing LLM-Written Responses to Guest Reviews

abhishekcode42 · x · 2026-10-02

A guest caught a hotel accidentally pasting its LLM prompt into a review reply. The leaked instruction: acknowledge the guest felt the property is "not suitable for leisure travellers" rather than defending the location — fresh evidence that hospitality brands are quietly using LLMs to mass-produce customer-service replies.

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