AI hallucinations are making entitled customers worse, servers say
The Verge AI · rss · 2026-10-02
The Verge profiles how ChatGPT hallucinations are playing out in real-world service jobs. Madison, a NYC server, says guests now push back when told a dish contains an allergen, insisting "ChatGPT says there's no shellfish." Some diners who claim allergies never double-check dishes, nearly eating shellfish broth with their fish. The story shows how confidently wrong AI answers are emboldening customers and shifting the cost of hallucinations onto frontline workers.
More from AGI Musings
- AlphaGo co-creator says AI ending humanity is pure speculation in new podcast — ThoreG · 2026-10-02
- Halo 3 fully decompiled as AI erases software IP moats, argues tokenbender — tokenbender · 2026-10-02
- Easy AI doesn't replace deep domain expertise, argues dansitu — dansitu · 2026-10-02
- AI safety researcher argues time experience is just sequenced processing, even in simulation — davidmanheim · 2026-10-02
- OpenAI's Dean Ball: in the AI era, the long term is just 1-2 years away — deanwball · 2026-10-02
- FT podcast asks why Big Tech wants more economists to study AI's impact — soumitrashukla9 · 2026-10-02