Zapier analyzed 20M+ workflows: 4 use cases make up 81% of all automation

mcraddock · x · 2026-10-01

Zapier CEO Wade Foster shared an analysis of 20M+ workflows. Four use cases account for 81%: lead capture (30%), notifications (19%), creating records (18%), updating records (14%). The dominant pattern is moving info from where it lands to where it's needed — and Google Sheets is the most common app, ahead of Slack and Gmail. Triggers: 25% data changes, 22% form submissions, only 8% scheduled.

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