Three agents worked the same account blind — one team's fix with a shared memory layer
Davnys · reddit · 2026-10-01
A sales/CS practitioner recounts how three separately built agents — one summarizing call notes and email, one flagging renewal risks, one updating HubSpot — all converged on the same silent account without knowing about each other, producing conflicting next steps. The fix: stop per-agent notes and centralize account history in DevRev's Computer, synced with HubSpot, Gmail and Slack, with every agent connecting via MCP and reading the same history first. The author asks how others handle multiple agents over the same data.
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