Voice agent startup Vapi now handles 1 billion calls a year after multiple pivots, founders tell YC
ycombinator · x · 2026-09-29
Vapi founders Jordan Dearsley and Nikhil Rohatgi sat down with Gustaf at YC to share their startup story: several pivots, including a Zoom button and AI therapy, eventually led them to voice agents.
The company now processes around a billion calls per year, with the stated goal of helping every business build a human-level voice interface. A useful case study on pivoting into the AI voice agent space.
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