As AI Makes Law Firms More Efficient, Clients Ask: Where's My Discount?

mooreds · hn · 2026-09-28

A New York Times DealBook piece examines how AI is shaking up the billable hour: as law firms use AI to compress document review and research from dozens of hours to a few, clients are pushing back and demanding discounts. The article explores the structural squeeze on legal pricing—efficiency gains don't automatically become profit, forcing the industry toward flat fees and value-based billing.

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