Banking built on artificial friction — agents will take it to zero

ai · x · 2026-09-28

Commenting that the adoption ramp for AI agents in finance will be "much quicker," the author argues retail banking has monetized customer inertia via artificial friction for decades, and agents will eliminate it by continuously optimizing capital. Consumer trust remains the big barrier, but like drivers moving from cruise control to trusting FSD, people will eventually accept autonomous financial agents.

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