The PM role is now 3 jobs: AI dissolves barriers between customer, engineering, and business
aakashgupta · x · 2026-09-25
The author argues AI has pushed product managers closer to everything, making the role three jobs at once:
- Customer: UXR/analyst gatekeepers dissolved; MCP/CLI connections put PMs directly into customer data, with AI automations freeing time for real customer conversations.
- Engineering: skip wireframes, prototype on real codebases and design systems using Bolt, Lovable, Replit, and Figma.
- Business: query the warehouse directly, pull revenue by segment, and walk into planning with the business case built—tools like Snowflake, Mixpanel, Looker.
- Coordination: agentic harnesses like Claude Code and Codex serve as an operating system tying it all together, with newer tools like Herdr and pi extending the agentic layer.
His takeaway: nothing changed, and everything changed.
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